Your solar questions, answered simply.
General
What are the benefits of installing solar panels on my home?
Installing solar panels on your home helps you reduce your electricity bills, increase your property value, and contribute to a cleaner environment by using renewable energy.
How does solar power work?
Solar panels convert sunlight into electricity through photovoltaic cells. This electricity can power your home, and any excess energy can be stored in batteries or fed back into the grid.
How much can I expect to save on my electricity bills with solar power?
Savings vary based on your energy usage and the size of your solar system. On average, our customers see a significant reduction in their electricity bills, often up to 70%.
Are there any government incentives or rebates available for installing solar panels?
Yes, there are various government incentives and rebates available for solar installations in New Zealand. During our free onsite consultation, we’ll provide detailed information on the incentives you qualify for.
What is the typical lifespan of solar panels?
Our solar panels come with a 25-year product warranty from Canadian Solar, ensuring long-term reliability and performance.
Installation
How long does the installation process take?
The installation process typically takes 1-3 days, depending on the size of the system and weather conditions. Our team ensures a smooth and efficient installation.
Will there be any major changes or disruptions to my home during installation?
There will be minimal disruptions. Our team works efficiently to ensure the installation process is as seamless as possible, with respect to your property.
Do I need to obtain any permits for the installation? If so, do you handle that process?
Yes, permits are required for solar installations. Energy Point handles all necessary permits and paperwork, ensuring a hassle-free experience for you.
How will the solar panels be mounted on my roof?
Our solar panels are securely mounted on your roof using a racking system that ensures stability and optimal sun exposure.
What happens if my roof needs repairs after the solar panels are installed?
If roof repairs are needed, we can temporarily remove and later reinstall the solar panels to accommodate the repairs.
Are your installers certified and experienced?
Yes, our installers are certified professionals with extensive experience in solar installations, ensuring top-quality service and workmanship.
Financial
What is the total cost of the solar panel system, including installation?
The total cost varies based on the system size and specific requirements of your property. We offer competitive pricing and will provide a detailed quote during our free onsite consultation.
Do you offer financing options or payment plans?
Yes, we offer flexible financing options to make solar energy affordable for everyone. Our team can discuss the best financing plan for your needs.
Are there any hidden costs I should be aware of?
There are no hidden costs. We provide a transparent quote that includes all aspects of the installation and system setup.
How do the savings on my electricity bills compare to the cost of the system?
Savings on your electricity bills will gradually offset the cost of the system. Many customers find that their solar investment pays for itself within a few years.
Maintenance and Warranty
What kind of maintenance do the solar panels require?
Solar panels require minimal maintenance. Regular cleaning and annual inspections help ensure optimal performance.
Do you offer maintenance services, and what do they include?
Yes, we offer comprehensive maintenance services, including cleaning, inspections, and performance checks to ensure your system operates efficiently.
What warranties are provided for the solar panels and the installation work?
Our solar panel kits come with a 25-year product warranty from Canadian Solar and a 10-year limited warranty on microinverters from Enphase, giving you peace of mind.
Who do I contact if there is a problem with my solar panel system?
You can contact our dedicated customer support team at Energy Point for any issues or concerns. We are here to help you promptly.
What happens if the solar panels are damaged by a storm or other natural event?
Our solar panels are built to withstand harsh weather conditions. In case of damage, our warranties and insurance policies will cover repairs or replacements.
Technical
How many solar panels will I need for my home?
The number of panels depends on your energy consumption and roof space. During our free onsite consultation, we’ll design a custom solution tailored to your needs.
Will the solar panels work during cloudy days or at night?
Solar panels generate less energy on cloudy days and do not produce energy at night. Our energy storage solutions can help store excess energy for use during these times.
Do I need a battery storage system, and how does it work?
While not mandatory, a battery storage system can store excess energy generated during the day for use at night or during power outages, enhancing your energy independence.
How do I monitor the performance of my solar panel system?
We provide monitoring systems that allow you to track your solar system’s performance in real-time through a user-friendly app or online portal.
Can the solar panel system be expanded in the future if my energy needs increase?
Yes, our solar systems are designed to be scalable. You can add more panels or upgrade your system as your energy needs grow.
Get in Touch
Ready to take control of your energy future?
Whether you're looking for a solar system tailored to your needs, smart energy solutions, or expert advice on energy efficiency, we've got you covered. Drop us a message, and our no-nonsense team will help you power up smarter, more sustainable energy choices.
Let’s make it happen!